“S/Y Seahawk has had the great pleasure of working with Carter Marine Agency during 2 stays in Cairns and the Great Barrier Reef over the last couple of years.

During our recent stay we had our owners onboard and we had plenty of logistics to fulfil both before we arrived and during our stay. Assistance with crew visas, provisioning, clearing in through customs vital parts for the yacht and general assistance with organizing transport and recommending places to visit. These were just some of the things Carter Marine helped us achieve.

Everyone from Carter Marine who helped us were a pleasure to work alongside and they were very efficient. I would highly recommend their services to any yacht visiting this area. They certainly made the crew’s work  that much easier.”

Working with Sarah Toxward at Carter Marine was a pleasure from the outset. From our first conversation last autumn, she was friendly, helpful and fully engaged.

After arriving in Australia and completing a Sydney guest trip, we moved straight into a major maintenance period. Sarah gave us clear, objective options on where to find the right mix of yacht‑centric service providers and sensible pricing. With her support and introductions, we achieved far in excess of the maintenance and upgrades expected.

It’s obvious that Sarah is highly regarded across the industry, and for very good reason. People trust her and work with her willingly, and the introductions she arranged made a tangible difference to the efficiency and quality of our time on the east coast.

Communication was always easy. She’s warm, knowledgeable and consistent - in person, on the phone or over email - and she understands the demands of a 50‑metre world‑cruising yacht.

Sarah covered a wide scope of work for us, from clearance movements and berthing in Sydney and the Gold Coast, to itinerary suggestions and contacts across NSW and the Great Barrier Reef, through to sourcing a reliable agent in the Solomon Islands. Her shoreside coordination kept everything moving smoothly and made life far easier for the crew.

That’s her real strength: she simplifies the preparation so the crew can focus on the guests.

I would recommend Sarah without hesitation.

The team at Carter Marine has been amazing to work with. From coordinating customs and biosecurity to getting us into the Sanctuary Cove Boat Show on time and handling any last-minute errands we throw their way. They’ve gone above and beyond at every step. Sarah and her team have earned my complete trust, and I’m genuinely grateful for how they’ve made typically stressful processes feel easy. 

I wanted to say a big thank you to all of Carter Marine and especially you! You have been an amazing agent and a big help to the Fleet during our time in Australia. We couldn’t have done it without you. You have a very kind & professional manner. I look forward to working with you again in the future.